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Your personal information will be collected, used, and stored by Chubb Insurance Australia Limited (Chubb) to respond to your request for contacting you. This also serves as the legal basis for collecting your personal information. If you choose not to provide your personal information, we will not be able to contact you to support you with your queries or concerns. Your personal information will be shared with service providers engaged by Chubb to perform certain business activities on its behalf. Chubb collects, uses, and handles your personal information in accordance with the Privacy Act 1988 (Cth). You can access our Privacy Policy here.

Chubb contact information

Contact Chubb

Chubb Insurance Australia Limited
Email: travel.au@chubb.com

For general enquires and claims,
call 1800 803 548 (Mon to Fri 8:30 am to 5:00 pm AEST/AEDT)

For 24-hour emergency assistance, call +61 2 8907 5666

Self-Service Portal

For existing policies, you can log in to the customer portal to access your policy documents or make certain changes.

Self-Service Portal

Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network. Please use our office locator.

Worldwide Office Locator

Chubb Travel Insurance is issued and underwritten by Chubb Insurance Australia Limited ABN 23 001 642 020, AFSL No. 239687 (Chubb). You can contact Chubb on 1800 803 548. Chubb only provides general advice and does not consider your objectives, financial situation or needs. To decide if this product is right for you, read the Chubb Travel Insurance Single Trip Product Disclosure Statement (PDS) and Chubb Travel Insurance Annual Multi-Trip Product Disclosure Statement (PDS). The Target Market Determinations for these products can be found here (Single Trip and Annual Multi-Trip). Please also see the Chubb Privacy Policy. Terms, conditions, exclusions and limits apply.